While I may have talked at length about Nintendo's Price cut and following Ambassador program for early adopters. Giant Bomb's Patrick Klepek has an interesting piece in which he's translated a message from Nintendo President Satoru Iwata to Nintendo Fans.
Nintendo of Europe also released a similar message, though not attributed to any one person in the company
Having read this, it's really refreshing to see a big company like Nintendo reach out and actually act like human beings. In contrast to Sony who, after the disastrous PSN failure, almost felt reluctant to do anything and I also got a feeling that they felt we should be thanking them for their comparatively lack luster welcome back program. While Sony gave out 2 games which some people might already have, Nintendo went out and announced 20 games for free, 10 of which won't be available to anyone else! Admittedly these games are all essentially ROM dumps but it's still much better than Sony.
I have to say that I found it surprising that Nintendo is doing this at all. When compared to Sony, a price drop is nothing to a month without any online infrastructure, and what Nintendo is offering as an apology is so much better. Not only a human sounding message but a whole heap of free stuff too.